Tips for Telephoning Native English Speakers

Tips for Telephoning Native English Speakers Have you ever had problems understanding native English speakers on the telephone? If so, you are not alone. All English learners have difficulties understanding people on the telephone. This is for a number of reasons: People speak too quicklyPeople dont pronounce the words wellThere are technical problems with the telephonesYou cant see the person you are speaking withIts difficult for people to repeat information This article focuses on the first and last problems listed above. Follow these tips to help you get native speakers of English to slow down! Immediately ask the person to speak slowly.When taking note of a name or important information, repeat each piece of information as the person speaks.  This is an especially effective tool. By repeating each important piece of information or each number or letter as the spell or give you a telephone number you automatically slow the speaker down.Do not say you have understood if you have not. Ask the person to repeat until you have understood.  Remember that the other person needs to make himself/herself understood and it is in his/her interest to make sure that you have understood. If you ask a person to explain more than twice, he will usually slow down.If the person does not slow down, begin speaking your own language!  A sentence or two of another language spoken quickly will remind the person that he is fortunate because he doesnt need to speak a different language to communicate. Used carefully, this exercise in humbling the other speaker can be very effective. Just be su re to use it with colleagues and not with a boss! More Telephone English Telephone English: Dialogue and Appropriate VocabularyTelephone English: Leaving a Message on an Answering MachinePractical Exercises: Exercises to Improve Your Telephoning SkillsRole Plays: Role Play Dialogue Cues to Practice Telephoning with FriendsBusiness Telephone ConversationsTeaching Telephone English: Lesson Plan